Information Technology

Building a Scalable and Efficient Application Packaging Process for M&T Bank


M&T Bank, one of the top 20 commercial bank holding companies in the U.S. with over $123 billion in assets, was experiencing significant capacity constraints stemming from a Windows OS Upgrade, Virtual Desktop Infrastructure (VDI) Initiative, and two major Acquisitions. In anticipation of packaging, testing and deploying 600+ new applications, the Technology Infrastructure Group identified revamping the application packaging processes as their highest priority.


Within 8 weeks, the BusinessForward team and our technology partners at Rolta AdvizeX designed an improved process for packaging applications

  • Created training guides and a SharePoint Site to track packaging requests and status reports
  • Designed a 1-year and 3-year roadmap for implementation
  • Established an End-to-End Software Lifecycle Management process in a central tool



The Technology Infrastructure Group has the right tools and processes in place to provide a deluxe level of service for packaging high-priority applications and an express method for deploying upgrades, without sacrificing quality.

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